FixFox connects your team, your tenants, and your service providers in one place. Every issue tracked. Every repair confirmed. Nothing slips through the cracks.
Trusted by operations teams managing
Tenants report problems over WhatsApp, phone, and email. There's no single source of truth — issues get forgotten or duplicated across spreadsheets and group chats.
Tenants follow up repeatedly because they don't know if anyone saw their report. Managers spend hours chasing updates from technicians rather than solving problems.
Parts, labor, and repeat visits add up, but there's no way to see which properties or appliances are draining budget — until the year-end invoice surprises everyone.
Tenants describe problems through a guided chat — text, photos, or voice. The AI classifies the issue, extracts the right details, and creates a structured ticket automatically. No forms. No ambiguity.
A real-time command center showing open, in-progress, overdue, and resolved issues across all your units. Business health scoring and priority signals help you act on what matters first.
Build your provider network, auto-match technicians by skill and availability, and track job status in real time. SLA compliance is monitored automatically — no manual follow-up needed.
Catalog every piece of equipment across your properties. Track maintenance history, spot recurring failures, and know which appliances are costing you the most before they break again.
From first report to confirmed resolution — every status update, note, photo, and cost entry is logged. An immutable event trail means disputes are resolved in seconds, not meetings.
Tenants see exactly where their issue stands without calling anyone. Automatic status notifications reduce inbound calls and build trust in your operation — even before the repair is done.
Through the mobile app or a web link, your tenant describes the problem in plain language. The AI chat guides them to capture the right details — no training required.
The issue appears instantly on your dashboard, classified and prioritized. Assign it to a service provider in one click — or let FixFox auto-match based on skill and availability.
The technician closes out the job with notes and photos. The tenant is notified. Costs are logged. The audit trail is complete. You move on.
The moment a tenant submits an issue, they should feel certain it's been captured and someone is on it. FixFox makes that true — not just for them, but for your entire team.
— FixFox design principle
Join property teams who've moved from reactive firefighting to calm, controlled operations.